Legal
Privacy Policy
Information we collect
We collect the information you provide when you request a quote or contact us — typically your name, phone number, email address, property address or suburb, and details about your property and energy usage. Where you choose to upload a bill or photograph, we collect that file as well.
How we use it
Your information is used to respond to your enquiry, prepare a quotation, deliver the work you engage us for, and meet our regulatory and warranty obligations. We do not sell your information.
Disclosure
We may share limited information with equipment suppliers, accredited designers, network or scheme administrators, and subcontractors where it is necessary to deliver your project or process an applicable incentive.
Storage and security
Enquiry information is stored securely and access is limited to those who need it. We retain records for as long as necessary for warranty, compliance and business purposes.
Access, correction and complaints
You may request access to, or correction of, the personal information we hold about you by contacting us. If you have a concern about how we have handled your information, contact us and we will respond.
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